Four recommendations to improve the federal customer experience
“Government for the People,” a recent report by the Partnership in collaboration with Accenture, offers tips for agency officials to improve the customer experience both during and after the pandemic. Read the four government-wide strategies that agency officials can implement to further improve services.
Agency resources for managing remote teams
The Office of Personnel Management and the General Services Administration released resources for supervisors who may now be managing remote teams on a more permanent basis. Discover these best practices to help managers support their remote employees.
We can’t improve government without understanding it
In Fed Figures, our new We the Partnership series, we will explore federal workforce data to help us better understand where government needs to improve and which solutions are most likely to generate results.