We the Partnership

A majority of those who do not believe the federal government plays a large role in their lives have received federal benefits

Recent public opinion research conducted by the Partnership for Public Service and Freedman Consulting found that a majority of people who said the federal government does not play much of a role in their lives also stated they have received federal benefits or assistance such as Medicare, Medicaid, Social Security, veteran’s benefits, food stamps or housing assistance. The data suggests that the lack of awareness of the source of these benefits has a real and significant effect on public support of government.

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Breaking down the customer experience at the IRS

Ahead of the tax filing deadline, we looked back at our “Government for the People” report, in which we took a deep dive into how customers experienced IRS services in 2020 and 2021. In this blog post, we share highlights from our analysis, revealing a mixed bag of ongoing challenges and progress at the agency. 

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Do federal civil servants trust the government?

The Partnership, with support from Deloitte, is working to better understand federal workforce trust in government and what agencies and administrations can do to improve it. After conducting surveys, roundtable discussions and interviews with federal employees, we are sharing three key findings about civil servants’ trust in civil service institutions.

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