Implementing the President’s Management Agenda The Partnership and Guidehouse held an event on Oct. 26, 2022, to release a new report, Building a Data Foundation: The Role of Data and Evidence in Advancing the President’s Management Agenda. Coming one year after the release of the PMA vision, the event featured a keynote from Cristin Dorgelo, senior advisor for management at the Office of Management and Budget, on making the PMA vision a reality. Read More
How the Transportation Security Administration delivers equitable customer experience The Partnership for Public Service released an in-depth profile of customer experience and satisfaction with the TSA. The analysis also took a look at how TSA has attempted to improve equitable service delivery to its customers. Read More
How the Federal Emergency Management Agency has worked to provide more equitable disaster relief The Partnership released an in-depth analysis of customers’ experiences with FEMA’s Individual Assistance programs, focusing on the challenges the agency has tried to overcome to improve access and design more equitable disaster relief services for those who need them most. Read More
The public’s support of public servants While a majority of the public in the U.S. is distrustful of the federal government, their view is much more favorable regarding our nation’s civil servants, the people working behind-the-scenes to carry out a wide array of federal programs and policies. Read More
Data and digital workforces: Agencies assess where they stand The Partnership and Boston Consulting Group launched the Federal Data and Digital Maturity Index survey that asked federal employees across six agencies to measure their data and digital performance. In this blog post, we take a deep dive into the survey’s section on human capital, a set of questions that evaluates how agencies recruit, hire, develop, engage and retain their data and digital workforces. Read More
Foresight is 20/20: Challenges and opportunities in Congress’ future “Foresight is 20/20: Challenges and Opportunities in Congress’ Future,” aims to help Congress think about the future in a more proactive way, maximize its strengths and build resilience by focusing on key trends in political polarization, technology literacy and access, and demographic changes. Read More
3 ways the Partnership has been working to build trust in government While trust in government is low, there are ways to improve the relationship between Americans and their government. The Partnership works to do so by sharing stories that remind people of the essential services government provides, implementing reforms that enhance leadership and increasing accessibility. Read More
A majority of those who do not believe the federal government plays a large role in their lives have received federal benefits Recent public opinion research conducted by the Partnership for Public Service and Freedman Consulting found that a majority of people who said the federal government does not play much of a role in their lives also stated they have received federal benefits or assistance such as Medicare, Medicaid, Social Security, veteran’s benefits, food stamps or housing assistance. The data suggests that the lack of awareness of the source of these benefits has a real and significant effect on public support of government. Read More
4 keys to creating a successful data and digital maturity assessment: Best practices across government Based on interviews with agency leaders across government who conducted their own data maturity assessments, a report from the Partnership and Boston Consulting Group offers best practices to help agencies that are working through the earlier stages of data maturity assessment planning. Read More