The public’s support of public servants While a majority of the public in the U.S. is distrustful of the federal government, their view is much more favorable regarding our nation’s civil servants, the people working behind-the-scenes to carry out a wide array of federal programs and policies. Read More
Data and digital workforces: Agencies assess where they stand The Partnership and Boston Consulting Group launched the Federal Data and Digital Maturity Index survey that asked federal employees across six agencies to measure their data and digital performance. In this blog post, we take a deep dive into the survey’s section on human capital, a set of questions that evaluates how agencies recruit, hire, develop, engage and retain their data and digital workforces. Read More
Foresight is 20/20: Challenges and opportunities in Congress’ future “Foresight is 20/20: Challenges and Opportunities in Congress’ Future,” aims to help Congress think about the future in a more proactive way, maximize its strengths and build resilience by focusing on key trends in political polarization, technology literacy and access, and demographic changes. Read More
3 ways the Partnership has been working to build trust in government While trust in government is low, there are ways to improve the relationship between Americans and their government. The Partnership works to do so by sharing stories that remind people of the essential services government provides, implementing reforms that enhance leadership and increasing accessibility. Read More
A majority of those who do not believe the federal government plays a large role in their lives have received federal benefits Recent public opinion research conducted by the Partnership for Public Service and Freedman Consulting found that a majority of people who said the federal government does not play much of a role in their lives also stated they have received federal benefits or assistance such as Medicare, Medicaid, Social Security, veteran’s benefits, food stamps or housing assistance. The data suggests that the lack of awareness of the source of these benefits has a real and significant effect on public support of government. Read More
4 keys to creating a successful data and digital maturity assessment: Best practices across government Based on interviews with agency leaders across government who conducted their own data maturity assessments, a report from the Partnership and Boston Consulting Group offers best practices to help agencies that are working through the earlier stages of data maturity assessment planning. Read More
3 ways to bolster collaboration between federal, state and local government Partnerships across levels of government are critical to responding to national emergencies. We’re sharing three strategies from previous successful partnerships to demonstrate how federal agencies can promote effective intergovernmental collaboration. Read More
Surveying trust in government: Remember Washington, D.C. and the federal government are not the same thing Many surveys about public opinion of government tend to focus on political leaders in Washington, D.C., and not as much on lesser known components of the federal government. The Partnership’s recent survey on trust in government focused on questions and word choice to highlight important distinctions not always considered in other surveys. Read More
Taking action to advance equity: A closer look at the president’s executive order on customer experience President Biden’s recent executive order on the federal customer experience is focused on reducing administrative burdens for members of the public. We look at four key ways to reduce administrative burdens addressed in the order and how doing so will help agencies improve service equity. Read More
