2022 Customer Experience Summit

Please join the Partnership for Public Service and Accenture Federal Services for our annual customer experience summit set for December 6, 2022.

The event will include a fireside chat with Priority Area Leaders of The President’s Management Agenda, a presentation of findings from the 2022 Government for the People report and a panel discussion with agency customer experience leaders.

Date

Tuesday, December 6, 2022

Time

10:00 a.m. to 11:30 a.m. ET

Location 

Zoom Webinar – follow the link below to join

https://www.zoomgov.com/j/1617282066?pwd=QmdQbnNMa0JYZTgrUUdtOUM4YnliUT09

Program

Fireside Chat with The President’s Management Agenda Priority Area Leaders

  • Robin Carnahan, Administrator, General Services Administration
  • Dr. Jewel H. Bronaugh, Deputy Secretary of Agriculture
  • Donald M. Remy, Deputy Secretary of Veterans Affairs

Presentation of Findings from the 2022 Government for the People Report

  • Kathy Conrad, Director, Digital Government, Accenture Federal Services
  • Loren DeJonge Schulman, Vice President, Research, Partnership for Public Service

Customer Experience Agency Panel

  • Abena Apau, Acting Performance, Accountability & Risk Division Director, Farm Production and Conservation Business Center, Department of Agriculture
  • Vashon Citizen, Chief, Digital Services Division, Office of Access and Information Services, U.S. Citizenship and Immigration Services
  • Nathan Sanfilippo, Executive Director, Multi-Channel Technology, Veterans Experience Office, Department of Veterans Affairs

Questions?

We hope you will join us for this special event. If you have any questions, please contact Emma Shirato Almon at [email protected].