Employee Engagement

Improving employee engagement in the federal government

A highly engaged workforce drives productivity, service quality and organizational performance. It’s as true in the federal government as it is in industry. Yet government lags the private sector in employee engagement, compromising agencies’ abilities to deliver services to the American people—and the gap between the sectors is growing.

Budget constraints, hiring and pay freezes and public mistrust make it more challenging than ever for federal leaders to engage their workforce, deliver on their mission and attract top talent. At the Partnership for Public Service, we are committed to helping agencies overcome these barriers and create strategies that can be deployed across government.

Our Results

First released in 2003, our annual Best Places to Work in the Federal Government® rankings are the most comprehensive analysis of employee satisfaction and commitment in the federal workspace. They are used by agency leaders and Congress to drive change and draw attention to the health of the federal workforce and its role in achieving effective government. This commitment to using leadership to improve employee engagement resulted in sustained increases in our government’s effective leadership and strategic management Best Places to Work index scores since 2010.

The Partnership also drives employee engagement by highlighting the valued contributions of our government’s workforce. Our Service to America Medals help energize public servants by recognizing their accomplishments that are having the greatest benefit for the American people. We’ve honored 130 federal employees with awards and promoted the good works of hundreds more by soliciting nominations from agencies across government.

Our Work

Employee engagement is a complicated issue, but we help federal leaders develop actionable plans to address their unique workforce challenges. We assist agencies in a variety of ways; we help them understand employee survey data and identify issues that need to be addressed. We teach government managers and frontline supervisors how to keep employees engaged over the long term.

Throughout the year we also hold events and online workshops on employee engagement topics, sharing strategies for improvement that have worked at agencies across government.

Our Programs

Best Places to Work in the Federal Government® Rankings and Analysis

The Best Places to Work in the Federal Government rankings offer a comprehensive assessment of how federal employees at more than 300 federal agencies and subcomponents view their jobs and workplaces. Agencies are ranked by overall satisfaction and commitment, and by issues ranging from leadership and pay to innovation and teamwork.

Visit the Best Places to Work Website

Best Places to Work Agency Services

We provide custom agency briefings, data analysis and action planning to help agencies learn from their Best Places to Work data and identify ways to improve employee engagement.

To discuss how we can help your agency, contact us at bptw@ourpublicservice.org or (202) 775‑9111.

5 Languages of Appreciation Training

This one-day session focuses on how managers can use the Five Languages of Appreciation in the Workplace from Dr. Gary Chapman and Dr. Paul White to improve any workplace environment. Research has shown that an engaged workforce has increased productivity, efficiency and employee satisfaction.

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Mastering Action Planning

This two-day training provides instruction on the foundations of action planning and teaches you how to develop a customized “MAP” for improving employee engagement. During the course of the workshop, you will begin creating this vital resource that will guide your agency through the process of cultivating a more engaged workforce.

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Building a Culture of Engagement: Virtual Training Series

This series of three 75-minute webinars is designed to provide frontline supervisors and managers with research-supported, actionable steps to help improve employee engagement through appreciation, communication and empowerment.

Registration is open for the upcoming sessions.

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Best Places to Work Congressional Briefing

Request a Best Places to Work briefing on agencies in your district, under the jurisdiction of your committee, or which are of particular legislative interest. The rankings are an excellent source of information for oversight and confirmation hearings, as well as to inform legislative goals. The one-hour briefing includes summaries of government-wide and agency-specific results and access to custom data and reports based on your specific needs and interests.

To schedule a congressional briefing, contact Andrew Lobel at alobel@ourpublicservice.org.