Employee Engagement

Creating a more satisfied—and productive—federal workforce

A highly engaged workforce drives productivity, service quality and organizational performance. It’s as true in the federal government as it is in industry. Yet government employee engagement lags the private sector—and the gap between the sectors is growing.

Budget constraints, hiring and pay freezes and public mistrust make it more challenging than ever for federal leaders to engage their workforce, deliver on their mission and attract top talent. At the Partnership for Public Service, we are committed to helping agencies overcome these barriers and create strategies that can be deployed across government.

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Our Results

First released in 2003, our annual Best Places to Work in the Federal Government® rankings are the most comprehensive analysis of employee satisfaction and its role in achieving effective government. Since agency leaders and Congress use the rankings to drive change across government, this commitment to improve employee engagement resulted in sustained increases in our government’s effective leadership and strategic management Best Places to Work index scores since 2010.

The Partnership also drives employee engagement by highlighting the valued contributions of our government’s workforce. Our Service to America Medals help energize public servants by recognizing their accomplishments. We’ve honored 130 federal employees with awards and promoted the good works of hundreds more by soliciting nominations from agencies across government.

Our Work

Employee engagement is a complicated issue, but we help federal leaders develop actionable plans to address their unique workforce challenges. We help agencies understand employee survey data and identify issues that need to be addressed. We teach government managers and frontline supervisors how to keep employees engaged over the long term.

Throughout the year we also hold events and online workshops on employee engagement, sharing strategies for improvement that have worked at agencies across government.

Our Programs

Best Places to Work in the Federal Government® Rankings and Analysis

The Best Places to Work in the Federal Government rankings offer a comprehensive assessment of how federal employees at more than 300 federal agencies and subcomponents view their jobs and workplaces. Agencies are ranked by overall satisfaction and commitment, and by issues ranging from leadership and pay to innovation and teamwork.

Visit the Best Places to Work Website

Best Places to Work Agency Services

We provide custom agency briefings, data analysis and action planning to help agencies learn from their Best Places to Work data and identify ways to improve employee engagement.

To discuss how we can help your agency, contact us at bptw@ourpublicservice.org or (202) 775‑9111.

Building a Culture of Engagement: Virtual Training Series

This series of three 75-minute webinars is designed to provide frontline supervisors and managers with research-supported, actionable steps to help improve employee engagement through appreciation, communication and empowerment.

Registration is open for the upcoming sessions.

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Best Places to Work Congressional Briefing


Request a Best Places to Work briefing on agencies in your district, under the jurisdiction of your committee, or which are of particular legislative interest. The rankings are an excellent source of information for oversight and confirmation hearings, as well as to inform legislative goals. The one-hour briefing includes summaries of government-wide and agency-specific results and access to custom data and reports based on your specific needs and interests.

To schedule a congressional briefing, contact Andrew Lobel at alobel@ourpublicservice.org.