Inspire and Hire Mission-Critical Talent

Our Goal

Federal agencies effectively recruit and hire qualified talent to meet their mission-critical needs.

The Challenge

Individuals younger than 30 years of age make up 23 percent of the U.S. workforce, but account for only 7 percent of permanent, full-time federal employees. As almost half of the federal workforce nears retirement age, it is critical for the government to recruit and hire members of the millennial generation, particularly in the mission-critical fields of science, technology, engineering and math where there is stiff competition with the private sector.

The Opportunity

We can broaden and reshape our government workforce by working on two fronts. One is by increasing knowledge about federal careers among college students and recent graduates, and educating students, faculty and career professionals about federal opportunities and how students apply for them.

The other is by removing impediments to public service that candidates at all experience levels face. We can work with federal agencies to improve recruiting and hiring and assist them with fully using internship programs, including assessments that aid agencies in converting the best interns to full-time employees.

Our Work in Action

Our Call to Serve program is the only national network of colleges and universities dedicated exclusively to promoting federal service. It connects more than 1,000 colleges and universities with dozens of federal agencies to inspire students and recent graduates to enter public service, promote federal opportunities and assist agencies with their ability to recruit talent effectively.

But federal agencies need to be more proactive to compete for top talent at all levels. Through our workshops, group planning sessions and customized work, the Partnership helps agencies develop first-class recruiting, hiring and onboarding programs to attract and retain the talent they need.

We also work with agencies to implement the Federal Student Ambassadors program, which uses peer-to-peer outreach on college campuses to build talent pipelines and shape agencies’ overall recruiting strategies. Since 2012, we have worked with six agencies and more than 70 ambassadors.

The Partnership also has played a pivotal role in working with agencies, the administration and Congress to reform the federal hiring process and help agencies implement the Pathways Programs. We also testified before Congress on progress made in implementing federal hiring reforms, the challenges that remain and additional efforts agencies and Congress could take to recruit, hire and develop the federal human resources workforce.



Action Planning Facilitation Training
October 25–26

Our two-day training provides instruction on the foundations of action planning to address Best Places to Work and Federal Employee Viewpoint Survey results within agencies or federal offices.

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Building a Culture of Trust
October 27

Join the Partnership for Public Service and FranklinCovey in an interactive discussion titled “Building a Culture of Trust.” Participants will hear from the experts at FranklinCovey while they discuss the value of trust in organizations and introduce the framework for creating change.

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Employee Engagement Online Training Series
November 1, 2 and 3

These training sessions are designed to provide frontline supervisors and managers with research-supported, actionable steps to help improve employee engagement.

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Creating a Vision for Shared Services
November 15

As organizations across different industries adopt shared services, the benefits of using this system for mission support functions have become clear. But, as a federal employee, where do you start the process of making the transition? Join the Partnership for Public Service and Deloitte for a series of interactive meetings in 2016-2017 designed to help build a foundation for transformational change at your federal agency.

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5 Languages of Appreciation
November 16

This new training program will provide a deep dive on how managers can use the Five Languages of Appreciation in the Workplace from Dr. Gary Chapman and Dr. Paul White to make any workplace environment more encouraging and productive.

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Call to Serve Agency Webinar Series
October 18, November 1, 15 and 29, December 13

This series of 5 webinars will demystify non-competitive hiring authorities targeting key demographics of potential candidates.

Call to Serve Events for Colleges and Universities

Federal Advisor Training Series: Level I

November 2, 9 and 16

This series of webinars helps college and university advisors gain a better understanding of the federal hiring process.

Federal Advisor Training Series: Level II

December 7 and February 1

This series includes interactive webinars featuring federal agency representatives as well as a concluding one-on-one strategy session to review key takeaways and develop actionable strategies.

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In the News / October 04, 2016
Federal hiring remains a work in progress after many fixes

In the News / October 02, 2016
Those faceless bureaucrats wind up doing a lot of good

In the News / September 23, 2016
And the Oscars for good government geeks go to


Research and Publications / June 23, 2016
Partnership for Public Service 2015 Annual Report

Congressional Testimony / April 12, 2016
Written Statement of Max Stier for the Senate Committee on Homeland Security and Governmental Affairs Subcommittee on Regulatory Affairs and Federal Management

Research and Publications / August 27, 2015
#Now Hiring: The Role of Social Media in Agency Recruiting


Call to Serve for Federal Agencies

The federal agency pillar of the Call to Serve program focuses on improving the ability of federal agencies to recruit and hire top students to careers in the public sector. Through our programs, events and resources, the Partnership is committed to helping agencies secure the right talent and navigate the often complex Pathways Programs.

Information and ResourcesEvents

Call to Serve for Colleges and Universities

The college and university pillar of the Call to Serve program is designed to educate a new generation about federal service. We currently work with a network of more than 1,000 colleges and universities and provide advisors with cost-effective ways to educate students about careers in the public sector.

Information and ResourcesEvents

Federal Student Ambassadors

Agencies use the Partnership’s Federal Student Ambassadors program to raise interest in their career opportunities at specific colleges and universities, build long-term relationships with campus stakeholders and create pipelines of qualified talent for key positions.

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Recruiting and Hiring Assistance

The Partnership works with agencies to develop custom programs ranging from half-day workshops to months-long engagements that meet specific recruiting and hiring needs, particularly for the Pathways Programs. Our approach draws on our experiences working with multiple agencies and hundreds of leaders across federal government.

For more information about our custom programs, contact Emily McConnell at

Go Government

Go Government is a resource with comprehensive tips for how to find and apply for federal jobs. The site helps jobseekers research federal agencies and careers in government, understand federal terms, navigate USAJOBS—the government’s career board— and access practical tips about the application and interview process.

Visit the Go Government Website

Samuel J. Heyman Service to America Medals

Highlighting the many ways that government makes a difference in the world is critical to attracting and retaining top talent. The Samuel J. Heyman Service to America Medals (Sammies) highlight dedicated federal employees who have made significant contributions to our country. Honorees are chosen based on their commitment and innovation, as well as the impact of their work on addressing the needs of the nation.

Visit the Sammies Website