Customer Experience Summit 2018

Transforming Customer Experience in Government


Location

Partnership for Public Service, 1100 New York Ave. NW, Suite 200 East, Washington, DC 20005

Date

Thursday, July 12

Time

8:30-10:30 a.m. ET

Confirmed Speakers
  • Kimberly Brandt, Principal Deputy Administrator for Operations, Centers for Medicare & Medicaid Services
  • Joe Doyle, Director of the Office of Customer Experience, Department of Agriculture
  • U.S. Representative Barry Loudermilk, (R-Ga.)
  • Brian Schwegler, Vice President, Member Insights, USAA
  • Charles Worthington, Chief Technology Officer, Department of Veterans Affairs
Agenda

8:30 a.m.
Networking Breakfast

9:00 a.m.
Welcome and Opening Remarks
Spotlight Presentation: USAA
Remarks by U.S. Representative Barry Loudermilk
Panel Discussion
Closing Remarks

10:30 a.m.
Adjourn

Department of Homeland Security Employees

Other DHS applicants have recently notified us of DHS firewall-related issue that is preventing form submission. We are currently trying to work with your department to resolve the issue. In the interim, please contact Brittney Vevaina at bvevaina@ourpublicservice.org or (202) 775-2750 for alternative registration options.