Delivering Outcomes with Communities

“This training will impact me personally and professionally for the rest of my life. It was a good reflection of the magnitude of the work we do as public service employees”

–Former Participant
Program structure

Quick Details

Tentative Dates

No current dates available


Federal staff and managers who work in headquarters or field offices


For more information contact Alex Schroeder at or
(202) 775-6959.

Agencies across the federal government are implementing a more collaborative and hands-on approach to working with communities.

By partnering with local officials and collaborating with their peers across government, agencies can concentrate federal resources in high-need areas and tailor solutions based on the unique challenges of individual communities. They’re also using evidence-based data to guide their work, employing an iterative process to assess information and continually refine their approach.

The Delivering Outcomes with Communities training helps federal employees strengthen their programs by learning from the challenges and successes of other agencies.

In this training, participants will learn how to:

  • Navigate federal government
  • Navigate local communities
  • Partner effectively with diverse stakeholders

In addition to learning vital skills, Delivering Outcomes with Communities participants develop a network of collaborators from regional offices and agencies across government that they can work with on future cross-government community initiatives.

Over 95% of participants thought the trainers, speakers, and facilitators were effective for connecting the material to real-world application

90% of participants thought the place-based Case Study Workshops were effective

Program Structure

The training gives participants an opportunity to hear from a diverse group of leaders and practitioners of community-based work. Participants learn from the experiences and best practices of veterans in the field—and each other—to improve their own community engagements.

The program also features:

  • A federal resource fair
  • Panels featuring state, local and non-profit leaders
  • Case studies from urban, rural and tribal communities
  • Site visits to Baltimore community organizations that partner with the federal government

The training is held at the Partnership’s offices in Washington, DC and spans three full work days, generally from 8:30 a.m. to 5 p.m. each day. You will be notified in advance of changes to start and end times; earlier start may be required for travel to community partner sites.

Through the program, you will have opportunities to network across agencies through training events during the day, optional morning and evening events, and through an online Community of Practice.

How to apply

Applicants for Delivering Outcomes with Communities should be federal staff and managers who work in headquarters or field offices that support urban, rural and tribal communities facing economic and social challenges. While there are no minimum years of experience or GS-level requirements, we expect all participants to be able to adequately participate in programmatic activities. To ensure that the program is a meaningful experience for all participants, we need to verify that all applicants will be able to participate at a high level.

Applications must include your personal information, professional experience and objectives, up-to-date resume and supervisor information. Carefully consider your short-answer responses to ensure your government career objectives align with our high expectations of participants.

If you have further questions, please see the FAQ section.

“I need my ENTIRE staff to go through this training, especially those who provide direct technical assistance to communities and regional offices. ”

—Former Delivering Outcomes Training Participant


Q: Who is eligible to apply?

A: Federal staff and managers who work in headquarters or field offices to support urban, rural and tribal communities facing economic and social challenges.

Q: What application materials must I provide to be eligible?

A: You are required to submit your personal information, your supervisor’s information, and list your professional experience and career objectives. You do not need to include a resume or letter of reference.

Q: How will I know if I’m accepted?

A: You will receive an email from a Partnership representative notifying you of your acceptance status no later than one week after the application deadline. If we have an agreement with your agency to accept you as part of an internal selection process, you will receive word from your agency first, but your acceptance is not confirmed until you have received a notification from us.

Q: : I’m no longer able to attend, can I defer my enrollment? Will I receive a refund?

A: Yes, you can defer your enrollment, but only if you paid your tuition prior to the tuition deadline of the program year for which you applied. If you have not, you will need to reapply. We do provide credits or refunds to agencies who have paid but are no longer able to send participants to the program. If you have participated in one or more sessions, we will determine the credit or refund amount on a case-by-case basis.

Q: Can I reapply if I am not accepted into the program?

A: Yes, you are able to reapply as long as you meet the program’s minimum qualifications. However, please check with your agency prior to reapplying—we do limit the number of accepted participants from a single agency in order to maintain a sufficient diversity of agency perspectives.

Q: Is there an application fee?

A: No.

Q: How much is tuition?

A: Tuition is $1,200, which includes all course materials (e.g., books, articles and management tools), online collaboration tools for team projects, and access to the Partnership’s resources, expertise and networks.

Q: When is the tuition deadline, and what are the options for tuition payment?

A: Pay should be arranged prior to the first session (the specific date will be provided in the first program communication to accepted applicants). Your agency is responsible for paying tuition. We do not accept payment from individual applicants. We will include a tuition form in the pre-program communication describing the acceptable forms of payment.

We accept the following forms of payment: credit card (Visa, MasterCard or American Express), purchase order or Standard Form 182 (SF-182). The Tuition Form will provide instructions to request a purchase order that can be paid by your agency through Automated Clearing House transfer or check.

We will work directly with the agency POC (e.g., training coordinator, human resources specialist, etc.) responsible for paying your tuition, but we will need you to provide us with the name, email and phone number of the POC. Any tuition status update requests should go through your agency POC.

Q: What should I do if I have to miss parts of a session or an entire session? Do you offer make-up sessions?

A: Graduation from Partnership programs is contingent upon full attendance and participation in sessions. In the event of a conflict, please notify a Partnership staff members as soon as possible, even before the first session is held. Should you miss any part of a session, we will arrange for you to attend the same session held during the following year’s program. We only offer make-up sessions within the same program year for the first session.

Q: Where will the sessions take place?

A: All classroom sessions will take place at the Partnership (see address below). There will be off-site visits throughout the program to federal agencies as well as nongovernmental organizations in the DC/Maryland/Virginia area. Participants will be notified of these visits in advance.

The Partnership for Public Service
1100 New York Avenue NW, Suite 200 East
Washington, D.C. 20005

Q: I’m having technical difficulties with the application portal. What do I do?

A: This application is best accessed in a Firefox web browser on an internet connection that is not restricted by firewalls.

If you continue to have trouble with the portal, please contact us at

Q: How do agencies enroll multiple participants?

A: Agencies can enroll multiple participants by submitting a complete list of participant names to us at Once the list submitted, agencies will work with the Partnership’s enrollment POC to enroll prospective applicants. .