A Nudge in the Right Direction: How Understanding Human Behavior Can Lead to More Effective Government

The Partnership for Public Service and Grant Thornton hosted five workshops with federal employees between March and Sept. 2020. to examine how behavioral insights can improve agency processes, programs and performance, and make government more effective.

The sessions examined how behavioral insights can improve agency processes, programs performance, and make government more effective. This report provides tips provides tips for choosing a behavioral insights project and getting leaders to buy in, testing whether a behavioral insights project was successful, and building on the results of a test.