The Partnership for Public Service is committed to the idea that a highly engaged workforce drives productivity and service quality. That’s not an unproven theory—from the private sector to government, employee engagement is directly connected to employee output and organizational performance. According to Gallup, companies with highly engaged workforces outperform their peers by 147% in earnings per share.
While the federal government isn’t looking to maximize profits, it still needs to keep an eye on the bottom line and operate effectively and efficiently. Yet government lags the private sector in employee engagement—and the gap between the sectors is growing. The 2016 Best Places to Work in the Federal Government® data revealed a slight increase in overall federal employee engagement to 59.4 out of 100—but that’s compared to the private sector’s 77.1, according to data from the survey research firm Sirota. Clearly, there is room for improvement.
While budget constraints, hiring and pay freezes and public mistrust make it challenging for federal leaders to engage their workforce, we’re helping agencies implement strategies to improve employee morale and productivity. Through strong leadership and attentiveness to workforce needs, the federal government can improve employee engagement and better serve the American people.