OUR WORK

 

EMPLOYEE ENGAGEMENT

 

WHY IT MATTERS  WHAT WE’RE DOING  NEWS  EXPERTS

A highly engaged and motivated workforce drives productivity and service quality, but the government lags well behind the private sector in employee engagement—and the gap is growing.

2019 Best Places to Work engagement score compared to 2019 private sector data

Government wide Best Places to Work in the Federal Government data: Partnership for Public Service

Private sector data: Mercer | Sirota

WHAT WE’RE DOING

The Partnership helps federal agencies improve employee engagement, from increasing job satisfaction and commitment to enhancing the overall workplace experience. We do this through our annual Best Places to Work in the Federal Government® rankings that help government leaders assess employee engagement at their agencies, alerting them to signs of trouble and providing a roadmap to improve the management of the workforce. We also use the data to provide guidance and offer training to agencies on employee engagement strategies.

2019 Best Places to Work in the Federal Government

The 2019 federal government-wide Best Places to Work employee engagement score is 61.7 out of 100, a 0.5-point decrease from 2018.

This modest dip came during a time when about 800,000 of the 2 million federal employees were affected by a lengthy government shutdown, when there were a number of critical leadership vacancies at agencies across government, and when many agencies were dealing with a variety of political crosscurrents.

The 2019 data shows government-wide improvements in some aspects of the employee experience, with small increases in eight of 10 categories that help define the employee experience. The biggest gains were in training and development as well as performance-based awards and advancement, both up by 0.8 points. Effective leadership, which encompasses employee views of their supervisors, senior leaders, fairness in the workplace and individual empowerment, rose by 0.3 points. The categories with declining scores were satisfaction with pay, down by 0.4 points, and support for diversity, which dropped by 0.2 points.

On individual survey questions used to calculate these workplace category scores, 66.8% of the respondents said they are given a real opportunity to improve their skills, up 1.5 points, while 61.2% said they feel encouraged to come up with new and better ways of doing things, up 1.0 point. In addition, 89.3% said the work they do is important, the same as in 2018. 

The 2019 data also shows that 45.0% of the organizations included in the rankings registered an increase in employee engagement compared to 39.6% in 2018, 73.8% in 2017 and 72.3% in 2016.

The 2019 data shows a need for federal agencies to step up efforts to improve the employee work experience – from training and developing leaders to ensuring employees have a positive work environment and the resources they need to do their jobs. Having a highly-motivated and engaged workforce is critical to a well-functioning government and the success of our country.

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Custom briefings

We provide custom agency briefings, data analysis and action planning to help agencies learn from their Best Places to Work data and identify ways to improve employee engagement.

For more information about our custom offerings, contact Michelle Amante at mamante@ourpublicservice.org

Contact us

Employee Engagement
Training Programs

Building a Culture of Engagement: Virtual Training Series

Federal Employees,GS-12-14

Building a Culture of Engagement: Virtual Training Series

Helps frontline supervisors and managers use appreciation, communication and empowerment to engage employees.

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Engagement Coordinator Collective

Federal Employees,GS-12 and Above

Engagement Coordinator Collective

Agencies need employees who are dedicated to employee engagement initiatives. The Partnership for Public Service’s Engagement Coordinator Collective empowers participants from across the federal government to guide their agencies through a robust engagement planning and initiation process.

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Engagement Coordinator Collective

Federal Employees,GS-12 and Above

Employee Engagement Ambassadors

A high level of employee engagement leads to stronger agency performance, improved program results and increased retention rates, all of which help agencies carry out their missions more effectively.

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Custom trainings

Our subject matter experts can provide customized sessions that meet an agency’s specific employee engagement challenges. Our team will help identify key issues that are adversely affecting employees and create a strategy to address those problems. 

For more information about our custom offerings, contact Michelle Amante at mamante@ourpublicservice.org

Contact us

Employee Engagement
Research

Beyond the Beltway: How Federal Leaders Can Engage Employees Working Across the Nation

In “Beyond the Beltway: How Federal Leaders Can Engage Employees Working Across the Nation,” the Partnership for Public Service and Boston Consulting Group explore what federal leaders can do to engage employees working away from headquarters.

Download (265k)

A Prescription for Better Performance: Engaging Employees at VA Medical Centers

How does employee engagement affect agency performance in the federal government? That’s what the Partnership for Public Service and Boston Consulting Group set out to understand in our latest issue brief, “A Prescription for Better Performance: Engaging Employees at VA Medical Centers.” Our analysis of data over a three-year period from nearly 150 medical centers…
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Where Do I Go From Here? How Leaders Can Use the FEVS to Improve the Employee Experience

This guide is intended to help leaders who receive their FEVS and subsequent Best Places to Work data, want to maintain momentum around what’s working well and improve what’s not, but might ask themselves, “Where do I go from here?”

Download (63k)

Connecting HR, IT and Contract Specialists to their Agency Missions

In this analysis, the Partnership for Public Service and Deloitte’s identify three key factors that have the greatest influence on the HR, IT and Contract Specialist communities’ job satisfaction and commitment.

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RECENT NEWS

Max Stier to the House Committee on Homeland Security Subcommittee on Oversight, Management and Accountability

January 14, 2020

Publication Type: Congressional Testimony

Written testimony of Partnership for Public Service President and CEO Max Stier prepared for the House Committee on Homeland Security Subcommittee on Oversight, Management and Accountability hearing entitled “Seventeen Years Later: Why is Morale at DHS Still Low.”

2019 Best Places to Work in the Federal Government® Rankings Show Modest Drop in Employee Engagement

December 17, 2019

Publication Type: News Release

Partnership for Public Service and Boston Consulting Group release new data highlighting top performing and most improved federal agencies across government WASHINGTON – The nonprofit, nonpartisan Partnership for Public Service and global management consulting firm Boston Consulting Group today released the 2019 Best Places to Work in the Federal Government® rankings, which show a federal…

Feds maintain ‘resilient’ engagement despite the shutdown

December 17, 2019

Publication Type: In the News

The federal workforce’s engagement in their jobs dipped only slightly in 2019, despite a record-breaking government shutdown to start out the year, but some agency subcomponents fared worse than others.

NASA Ranks as the Best Place to Work in Government for Eighth Year

December 17, 2019

Publication Type: In the News

Partnership for Public Service notes a “modest drop in employee engagement” overall across government.  

Direct link found between employee engagement, quality at VA hospitals

March 27, 2019

Publication Type: In the News

Publication Topic: Engage Employees

There’s a lot of evidence from the private sector that more engaged employees tend to drive better business results. But unsurprisingly, it appears to be true in federal agency settings as well. That’s the conclusion of new research recently published by the Partnership for Public Service and the Boston Consulting Group.

OUR EXPERTS

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