Public servants aren’t driven by the bottom line—they’re driven by impact. Instead of asking how they can generate the biggest profits, they ask themselves, “How can we do the most good?”
To help government leaders take advantage of the opportunity they have been given to improve our country, we developed the Public Service Leadership Model. This model is the new standard for effective federal leadership. It identifies the core values leaders must prioritize, and the critical competencies they must master to achieve their agencies’ missions and desired impact. By using the model, leaders can evaluate their performance, assess their leadership progress and chart a course for self-improvement.
Read our article in the Harvard Business Review
Read the call to action from our Government Leadership Advisory Council

The Essential Competencies for Government Leaders
The model identifies four key leadership competencies that government leaders need to master to best serve our country in the 21st century.
They complement and add to the Office of Personnel Management’s Executive Core Qualifications, providing fresh direction to address today’s challenges. Within each of the four competencies, we identify five subcompetencies, adding a level of detail to the blueprint of leadership effectiveness.
Leaders can use the model as a guide to steer their growth and make decisions at different stages of their careers. Agencies can use the model as a standard for building and measuring overall leadership effectiveness.
Becoming Self-Aware
Becoming self-aware begins with an understanding of your values, thought patterns and motivations. Being reflective in this way is essential to better interactions.
Learn MoreEngaging Others
When engaging others, leaders foster a culture that encourages team members to offer feedback, recognize good work and pursue professional development.
Learn MoreLeading Change
Leading change in a federal environment means initiating, sponsoring and implementing innovative solutions. Leaders also help others be successful.
Learn MoreAchieving Results
Achieving results means managing skillfully, thinking strategically and making good decisions that deliver measurable outcomes.
Learn MoreHow does this apply to you as a leader?
Take our Public Service Leadership Model Benchmark Quiz to find out how you score in each leadership competency. This will help you know what areas you need to focus on in your professional development.
Public Service Leadership Model Benchmark Quiz
The Core Values of Government Leadership
When federal employees enter public service, they swear an oath to support and defend the Constitution, “in Order to form a more perfect Union, establish Justice, insure domestic Tranquility, provide for the common defence, promote the general Welfare, and secure the Blessings of Liberty.” These timeless and foundational ambitions serve as the true north for federal leaders who serve the American people.
To help federal leaders maintain our “more perfect union,” we identified two core values that are uniquely relevant to government.

Stewardship of public trust
Given the vast and unmatched influence, power and resources of our government, affecting the United States and the world, trust in federal leaders and their integrity is paramount. Federal leaders represent the American people and must be held to the highest standard. They are stewards of the Constitution, taxpayer dollars and the workforces they lead.
Commitment to public good
For federal leaders to achieve their agencies’ expansive missions that promote the general welfare of the American people, they need a deep-rooted service orientation and commitment to the public good.
Meroe Park talks about commitment to public good and public trust
Sally Jewell pinpoints biggest differences between public, private sectors
Types of Government Leaders by Role
Each leadership competency is critical for all government leaders—but leaders will apply them differently depending on their role and rank within their agencies. These competencies apply to supervisors and technical experts alike.
Click on a role below to learn about its competencies.
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