Contact Jordan LaPier Director (202) 495-3320 jlapier@ourpublicservice.org Frustrated that you can’t schedule an IRS callback? Biden signed an order to do that December 14, 2021 Max Stier, head of the nonprofit Partnership for Public Service, lauded the order. “By putting the public — the customers of the federal government — at the center of every interaction, we have the opportunity to rebuild trust and strengthen our democracy,” Stier said in a statement.