Building a Culture of Engagement: Virtual Training Series

The Building a Culture of Engagement: Virtual Training Series is a three-session online course to help frontline supervisors and managers boost employee satisfaction in their agencies.

Participants take away low- and no-cost strategies to use appreciation, communication and empowerment to build their workforce. These online training sessions use research-supported methods, which have been successfully applied across government, to help address real-time challenges. In addition to developing a useful set of tools, participants also hear from a panel of experts, including former government executives, who will discuss their experiences and offer suggestions to effectively improve workforce engagement.

This program is held multiple times each year for supervisors throughout the federal government. It can also be tailored for your agency’s leadership upon request.

Session Objectives

Through this training, participants will:

  • Gain easily implementable practices for recognizing their direct reports
  • Improve their ability to effectively communicate feedback and understand employee challenges
  • Receive insights on how to empower and develop others to gain their maximum potential

Quick Details


July 20-22, 2021
(2:00-3:30 p.m. EDT each day)

Tailored sessions can be offered to agencies throughout the year.


A discount is available for Federal Human Capital Collaborative members


Current, new and aspiring frontline supervisors and managers

Details PDF


For more information contact Diana Starkes at [email protected] 
or at (202) 292-1014.

“The format was great. The length of sessions was perfect. The participants were knowledgeable and professional. The guest speakers had real world experiences to share. Overall excellent sessions.”

—Former Participant

Session Details

Each of the three 90-minute sessions cover a different way to engage your employees. These interactive sessions are led by highly experienced presenters and include panel discussions, small-group conversations and virtual activities. The online format also enables real-time participant polling and live question-and-answer opportunities with subject matter experts.


  • Understand how appreciating employees can increase productivity, efficiency and employee satisfaction and commitment
  • Individualize appreciation to meet employees’ needs
  • Identify low- and no-cost approaches to motivate your team
  • Implement strategies from a certified Appreciation at Work™ facilitator to help apply the 5 Languages of Appreciation to your teams and workplace


  • Understand how effective communication is critical to keep employees informed, engaged and productive
  • Learn strategies and techniques to more effectively convey critical information and provide effective and meaningful feedback
  • Improve how you communicate with others


  • Understand how empowering employees through delegation can improve employee engagement
  • Share lessons learned from public and private-sector data and research
  • Learn effective delegation strategies that will allow you to:
    • Maximize the discretionary effort put forth by your employees
    • Foster your employees’ professional development
    • Increase your productivity

How to Register

To register for the training, you need to fill out the registration form with your personal and payment information. Select whether you are registering for yourself or someone else, and select the session that you want to attend. After you’ve completed all of the information, click submit.

Please note, many agencies have specific application guidelines for their employees. Before submitting your application, please make sure that you are following your agency’s internal guidelines and that you have permission from your agency’s leadership to participate in this program.

Register now

Additional training opportunity

Looking for more ways to implement sustainable employee engagement efforts in your office? Engagement Ambassadors is our training dedicated to helping you effectively use the Best Places to Work in the Federal Government® rankings to create meaningful change.

Learn More

“I liked the action plan at the end. Ending with some action items gives me specific things I can work on immediately.”

—Former Participant


Members from the Partnership staff will work with you throughout the Building a Culture of Engagement: Virtual Training Series to ensure that your cohort experience goes smoothly.


Q: Who can I contact if I need more information?

A: For more information contact Diana Starkes at [email protected].

Q: Who can participate?

A: Current, new and aspiring frontline supervisors and managers are all encouraged to participate.

Q: Do you offer any sessions for executives?

A: Yes, executive sessions are also available upon request.

Q: How do I join the virtual session?

A: You will receive login details in a confirmation email after you complete your registration.

Q: How much does the training cost?

A: The series costs $299 per registrant. A discount is available for Federal Human Capital Collaborative members.

Collaborative member list
  • Consumer Financial Protection Bureau
  • Corporation for National and Community Service
  • Court Services and Offender Supervision Agency
  • Defense Logistics Agency
  • Defense Nuclear Facilities Safety Board
  • Department of Agriculture
  • Department of Education
  • Department of Energy
  • Department of Health and Human Services
  • Department of Homeland Security
  • Department of Housing and Urban Development
  • Department of Justice
  • Department of Labor
  • Department of State
  • Department of the Army
  • Department of the Interior
  • Department of the Navy
  • Department of the Treasury
  • Department of Veterans Affairs
  • Export-Import Bank of the United States
  • Farm Credit Administration
  • Federal Bureau of Investigation
  • Federal Maritime Commission
  • Federal Mediation and Conciliation Service
  • Federal Trade Commission
  • General Services Administration
  • National Aeronautics and Space Administration
  • National Archives and Records Administration
  • National Capital Planning Commission
  • National Institutes of Health
  • National Mediation Board
  • National Science Foundation
  • Nuclear Regulatory Commission
  • Office of Personnel Management
  • Office of the Director of National Intelligence
  • Office of the Under Secretary of Defense for Policy
  • Overseas Private Investment Corporation
  • Peace Corps
  • Securities and Exchange Commission
  • Social Security Administration
  • U.S. International Trade Commission
  • U.S. Patent and Trademark Office