Engagement Coordinator Collective

The benefits of strong employee engagement are clear: improved outcomes, higher productivity and lower attrition. So, the question for federal agencies isn’t why they should focus on employee engagement. It’s how can they achieve and maintain high rates of satisfaction in their workforce?

Agencies need employees who are dedicated to employee engagement initiatives. The Partnership for Public Service’s Engagement Coordinator Collective will empower participants to guide their agencies through a robust engagement planning and initiation process.

Over the course of eight months, engagement coordinators will learn to develop, design, execute and sustain their engagement plans while discussing challenges with other participants. At the conclusion of each session, they will complete several action items that help them identify and pursue the engagement goals needed to improve the employee experience at their agencies. 

Apply by March 12, 2021

As the federal government continues to expand telework options and encourages more employees to stay home as a result of the COVID-19 pandemic, we remain committed to supporting our nation’s civil servants. To help you continue to achieve your agency’s mission and grow your skills, we have converted many of our in-person offerings to virtual training and development. Just like our in-person sessions, each virtual offering uses research-supported methods from highly experienced presenters. For more information contact Chris Wingo at [email protected] or call (202) 464–2690.

Quick Details

DATES

March – November 2021

COST

$5,000

AUDIENCE

GS-13 and above, SES are encouraged to participate

Program Details PDF

Contact

For more information contact Chris Wingo at [email protected] or call (202) 464–2690

Audience and Application Information

One to three employees may participate in this cross-agency cohort of engagement leaders, and they should generally be at the GS-12 level or above. They also should have sufficient authority from their agencies to design and implement engagement initiatives at their organizations. This offering is only available for participants of small agencies or subcomponents. 

Employees interested in participating should submit an application or contact Chris Wingo at [email protected] to determine their eligibility. 

Please note, many agencies have specific application guidelines for their employees. Before submitting your application, please make sure that you are following your agency’s internal guidelines and that you have permission from your agency’s leadership to participate in this program.

Program Structure

The program will consist of five sessions and three half-day midsession forums. At the end of each session, participants will have action items they will need to complete before the collective reconvenes. All sessions are held virtually in 2021 and run from 1:00 – 4:30 p.m. ET


Session 1: March 23–25

Establishing Priorities
  • Analyze your agency’s Best Places to Work in the Federal Government® rankings and what they say about your workforce.
  • Determine priority areas and goals you will work to address over the course of the program.
  • Discuss strategies for gaining buy-in on your priorities from senior leaders

Session 2: May 4–6

Designing Solutions
  • Use human-centered design to understand the complexities of the employee experience.
  • Discover innovative techniques for brainstorming and developing your ideas

Midsession Forum 1: June 2

  • Discuss the design process in order to troubleshoot challenges that have arisen so far.
  • Receive feedback on your efforts from engagement experts and former government executives as you begin to implement your efforts.

Session 3: July 7–8

Achieving Results
  • Identify approaches for gaining the support of impacted stakeholders from across your organization
  • Develop a strategy for evaluating the success of your program.

Midsession Forum 2: August 11

  • Convene to address challenges that have arisen during the implementation process.
  • Identify lessons learned from early pre-program data.

Session 4: September 1–2

Communicating Your Plan
  • Develop strategies for promoting your initiatives to employees.
  • Create a marketing plan for your program.

Midsession Forum 3: October 6

  • Share lessons learned as you implement your marketing plan.
  • Identify opportunities for adjusting your messaging to employees.


Session 5: November 3–4

Sustaining Your Efforts
  • Determine how to maintain long-term culture change in your organization.
  • Present your program’s results to agency leadership.
  • Reflect on the process and develop next steps for implementation


“This course has made me even more aware how important it is to keep the workforce engaged. It has made me take a critical eye to how our leaders communicate, and I am more vocal on letting them know how their messages may have been perceived and how they can improve future engagement efforts.”

—Former ECC Participant

Staff

Members from the Partnership staff will work with you throughout the Engagement Coordinator Collective program to ensure that your experience goes smoothly.