Read, Watch and Listen Our Government Explained (in 3 Minutes or Less): Preparing for the Presidency Running the U.S. government is one of the world’s most challenging jobs, yet there’s only a small window of time after the election to get ready, so presidential transition activities should start much sooner. The fourth video in the Partnership’s “Our Government Explained” series describes the role of the presidential transition process in preparing a president-elect to run the country or continue into a second term. Watch the newly released video to learn more, including why it’s vital to start the transition process months before the election is even held. Watch Report December 6, 2022 Designing a Government for the People For this report, we interviewed dozens of customer experience leaders, as well as those who design and implement services at federal agencies. We also had conversations with customer experience experts from national research institutes and universities. Additionally, our work was informed by input from our quarterly customer experience roundtables and by leading commercial practices. More
