Publications

Engaging a Remote Workforce

April 30, 2020

Publication Type: Research and Publications

Publication Topic: Engage Employees

Engaging a Remote Workforce

In response to the COVID-19 pandemic, many federal agencies have transitioned operations to remote work—or teleworking—to protect the health of their employees. For many supervisors and leaders across government, however, the move represents a new way of doing business that undoubtedly poses many challenges, including how to keep employees engaged when they are physically isolated....

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Direct link found between employee engagement, quality at VA hospitals

March 27, 2019

Publication Type: In the News

Publication Topic: Engage Employees

There’s a lot of evidence from the private sector that more engaged employees tend to drive better business results. But unsurprisingly, it appears to be true in federal agency settings as well. That’s the conclusion of new research recently published by the Partnership for Public Service and the Boston Consulting Group.

Federal News Network
Want to satisfy citizens? Start with feds first.

March 26, 2019

Publication Type: In the News

Publication Topic: Engage Employees

Improving employee engagement at federal agencies could also positively impact the satisfaction citizens have with those agencies’ services, according to a case study released by the Partnership for Public Service and the Boston Consulting Group March 25. The study analyzed employee engagement and customer satisfaction data from over 150 Department of Veterans Affairs medical centers and...

Federal Times
Trump administration celebrates its management, but not everyone agrees

March 22, 2019

Publication Type: In the News

Publication Topic: Engage Employees

Publication Tags: Best Places to Work

Only in Washington would the anniversary of a management report be reason to celebrate. Did someone say “get a life”? A year ago this week, the Trump administration released the President’s Management Agenda. To mark the anniversary, good-government types were in full forum mode — the preferred form of celebration for policy wonks. 

The Washington Post
The Shutdown is over. Now the Federal Workforce faces ‘Untold morale problems’

February 1, 2019

Publication Type: In the News

Publication Topic: Engage Employees,Inspire and Hire Mission-Critical Talent

Hundreds of thousands of federal workers received their first partial paychecks this week as the government reopened Monday after a 35-day partial shutdown. Some 400,000 workers had been furloughed, and another 400,000 had been on the job but were not getting paid. While the financial costs for those workers were high, the shutdown also took...

NPR
Employees should be managed as valued assets

January 29, 2019

Publication Type: In the News

Publication Topic: Engage Employees,Federal workforce

The shutdown made it obvious: Without its employees, there is no government. The pro football playoffs reinforce a lesson that has been highlighted repeatedly for more than three decades by research in the business world: The companies (as well as football teams) with the most talented, best managed employees are normally the most successful.

GovExec
2018 Best Places to Work in Federal Government rankings released

December 13, 2018

Publication Type: In the News

Publication Topic: Engage Employees

The Department of Health and Human Services and NASA are the top two places to work in the federal government, according to the annual rankings compiled by the Partnership for Public Service and the Boston Consulting Group. NASA topped the list for the seventh year in a row, while HHS climbed the ranks. The Federal...

Government Matters (WJLA)
Consumer bureau morale plummeted under Mulvaney: report

December 12, 2018

Publication Type: In the News

Publication Topic: Engage Employees

Morale at the Consumer Financial Protection Bureau (CFPB) plummeted under former acting chief Mick Mulvaney, according to a Wednesday report from a good-government nonprofit. https://thehill.com/policy/finance/421007-consumer-bureau-morale-plummeted-under-mulvaney-analysis

The Hill