RELATED August 16, 2023 Presidential Transitions are a Perilous Moment for National Security May 31, 2023 The State of Public Trust in Government 2023 May 17, 2023 The Good Government Connection: Linking the Employee and Customer Experiences Back to Reports Bit by Bit: How governments used technology to move the mission forward during COVID-19 December 8, 2020 The COVID-19 pandemic has affected every aspect of our lives, including the business of government. Facing unprecedented obstacles, many federal, state and local governments turned to technology to navigate the challenges. Technology has enabled government to perform previously in-person functions remotely, expand how it offers existing services to the public and address COVID-19 pandemic in new ways. The crisis became an opportunity to innovate. Read stories from federal, state and local governments and the lessons they learned in this report by the Partnership for Public Service and Microsoft, entitled, “Bit by Bit: How governments used technology to move the mission forward during COVID-19.” Download (694k)