Foreign Languages: Human Capital Approach Needed to Correct Staffing and Proficiency Shortfalls
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Foreign Languages: Human Capital Approach Needed to Correct Staffing and Proficiency Shortfalls

January 9, 2002

This report reviews the use of foreign language skills at the U.S. Army, the Department of State, the Department of Commerce’s Foreign Commercial Service, and the Federal Bureau of Investigation (FBI). Specifically, GAO examined the nature and impact of reported foreign language shortages, determined the strategies that federal agencies use to address these specific shortages, and assessed the efforts of agencies to implement an overall strategic workforce plan to address current and projected shortages.

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