RELATED July 03, 2025 Partnership for Public Service’s public comments on OPM’s “Suitability and Fitness” proposed rule June 23, 2025 Mad Money: The public believes the Trump administration’s cuts to the federal government will harm the U.S. economy and make the country less safe June 23, 2025 Public Service Leadership Model Pocket Guide Back to Reports Getting to the Heart of the Matter: Engaging Employees to Improve the Work Experience March 13, 2018 Private-sector companies have made tremendous headway improving the employee experience by using human-centered design, a problem-solving approach that more actively involves the people who are affected by the problem. Since it’s worked in the private sector, we decided to put it to the test in government. Read all about agencies’ key takeaways in our latest issue brief. Download (163k)