RELATED January 20, 2026 A Government in Chaos: Trump's first year back in office January 15, 2026 How Congress Should Shape AI Implementation in Federal Agencies December 10, 2025 CX in 2030 and Contact Centers Project Back to Reports Investing in an Effective Federal Workforce September 19, 2012 On Wednesday, Sept. 19, Partnership President and CEO, Max Stier, testified at Senator Akaka’s final federal workforce hearing before his retirement entitled “Investing in an Effective Federal Workforce”. In addition to thanking Senator Akaka for his commitment to federal employees and leadership in the Senate, Stier shared progress to date on key reform efforts including hiring reform, the new Pathways Programs, SES reform and telework. In his statement, Stier also called for civil service reform, saying we currently have a “once in a generation opportunity to rethink the way government operates.” Download (256k)