RELATED January 15, 2026 How Congress Should Shape AI Implementation in Federal Agencies December 10, 2025 CX in 2030 and Contact Centers Project December 04, 2025 Communications Guide: Sharing the story of government’s impact Back to Reports Key to Success of Medicare Modernization Legislation is Hiring the Right People April 5, 2005 On April 5, 2005, a Partnership for Public Service expert on human capital practices testified before a Senate committee studying how the Centers for Medicare and Medicaid Services (CMS) will carry out legislation to upgrade Medicare benefits for America’s seniors. Marcia Marsh, Vice President for Government Transformation at the Partnership, revealed how a pro bono team of recruitment experts is helping CMS meet one of its biggest challenges: attracting talented employees to meet their increased program demands. Download (108k)