RELATED January 20, 2026 A Government in Chaos: Trump's first year back in office January 15, 2026 How Congress Should Shape AI Implementation in Federal Agencies December 10, 2025 CX in 2030 and Contact Centers Project Back to Reports Reflections of Generation X July 11, 2002 This report addresses the federal government’s human capital crisis by addressing the problem of recruiting and retaining the best and the brightest of Generation X, and by providing insights into what such talent feels about their jobs and what can be improved. Download (1m)