RELATED April 24, 2025 New Partnership for Public Service polling shows majority of the American public concerned about cuts to the federal workforce and government services April 23, 2025 Ready, Set…Wait: Nominee Experiences through the Senate Confirmation Process March 27, 2025 Max Stier’s statement for the Senate Committee on Veterans’ Affairs hearing on "VA Accountability and Transparency" Back to Reports Securing the Future: Management Lessons of 9/11 August 29, 2011 In the aftermath of the Sept. 11, 2001 terrorist attacks, President George W. Bush supported and Congress approved two of the most significant government reorganizations in decades—the creation of the Department of Homeland Security (DHS) and the Office of the Director of National Intelligence (ODNI). To mark the 10th anniversary of 9/11, the Partnership for Public Service, with Booz Allen Hamilton, interviewed numerous leaders involved in the standup and operation of DHS and ODNI, as well as outside experts and members of Congress. The purpose was to understand the management challenges, not the policy debates, involved in building these two new government enterprises and to derive lessons that can be applied to restructuring efforts today and in the future, including the recent startup of the new Consumer Financial Protection Bureau and the potential reorganization of trade and export functions being considered by the Obama administration. Download (738k)