RELATED December 10, 2025 CX in 2030 and Contact Centers Project December 04, 2025 Communications Guide: Sharing the story of government’s impact November 17, 2025 The public is noticing the impact of the Trump administration’s cuts to the federal workforce and government programs Back to Reports Senate and IG Cooperate to Stop IRS Impersonation Scam August 8, 2018 For federal agencies, close collaboration with Congress can be an effective way to disseminate information and advance policies critical to achieving agency goals. For Congress, working with agencies alllows members to utilize agency expertise to address public needs. With the support of the Democracy Fund, the Partnership for Public Service has been working to find and highlight excellent examples of productive congressional oversight. In this case study, we examine how the Treasury Inspector General for Tax Administration worked with the Senate to stop an IRS scam targeting vulnerable seniors. Download (94k)