RELATED June 06, 2025 Partnership for Public Service’s public comments on OPM’s “Improving Performance, Accountability and Responsiveness in the Civil Service” (Schedule P/C) proposed rule June 02, 2025 Partnership for Public Service's public comments on OPM's "Assuring Responsive and Accountable Federal Executive Management" proposed rule April 24, 2025 New Partnership for Public Service polling shows majority of the American public concerned about cuts to the federal workforce and government services Back to Reports Shared Services Customer Decision-Making Guide July 27, 2017 One of the most challenging aspects of transitioning to shared services is deciding how to implement it successfully. Our guide will help agencies think through all of the key decisions throughout the process of adopting shared services, including which specific services are best positioned to be shared across the organization. Download (68k)