RELATED December 10, 2025 CX in 2030 and Contact Centers Project December 04, 2025 Communications Guide: Sharing the story of government’s impact November 17, 2025 The public is noticing the impact of the Trump administration’s cuts to the federal workforce and government programs Back to Reports The 2020-21 Presidential Transition: Lessons Learned and Recommendations By Carlos Galina, Paul Hitlin January 20, 2022 A new report by the Partnership and Boston Consulting Group looks back at the 2020-21 presidential transition and offers key recommendations to improve future transfers of power. Read more
