RELATED January 20, 2026 A Government in Chaos: Trump's first year back in office January 15, 2026 How Congress Should Shape AI Implementation in Federal Agencies December 10, 2025 CX in 2030 and Contact Centers Project Back to Reports The Case for Transforming Public-Sector Human Resource Management July 16, 2000 This report includes an overview of changes in public-sector human resource management (HRM), the realignment of HR activities to support strategic goals and objectives, the changing roles and responsibilities of HR professionals and managers, changes in the role of training and development, changes in HR systems, and future trends. Download (475k)