Read, Watch and Listen Our Government Explained (in 3 Minutes or Less): National Security: A top Government Responsibility National security is a top priority for our government. Many federal agencies and intelligence units work round the clock to keep us, our data and our infrastructure safe from our adversaries. In fact, agencies that protect the U.S. and its security as one of their primary missions account for more than 71% of the civilian workforce. Watch our latest video to learn about the many organizations working to keep our nation secure as the threats to our country continually evolve and change. Watch Publication Designing a Government for the People For this report, we interviewed dozens of customer experience leaders, as well as those who design and implement services at federal agencies. We also had conversations with customer experience experts from national research institutes and universities. Additionally, our work was informed by input from our quarterly customer experience roundtables and by leading commercial practices. December 6, 2022 Publication Government for the People: Serving the Public in a New World In collaboration with Accenture Federal Services, the Partnership publishes an annual “Government for the People” report which offered da... October 6, 2020 Publication Government for the People: Profiles on the customer experience In collaboration with Accenture Federal Services, we released “Government for the People: Profiles on the Customer Experience” — a first-... October 7, 2019 Publication Government for the People: The Road to Customer-Centered Services Government can change lives through great customer service. For example, millions of individuals attend college each year thanks to feder... February 22, 2016
