Read, Watch and Listen
Close

Read, Watch and Listen

Our Government Explained (in 3 Minutes or Less): Preparing for the Presidency

Running the U.S. government is one of the world’s most challenging jobs, yet there’s only a small window of time after the election to get ready, so presidential transition activities should start much sooner. The fourth video in the Partnership’s “Our Government Explained” series describes the role of the presidential transition process in preparing a president-elect to run the country or continue into a second term.

Watch the newly released video to learn more, including why it’s vital to start the transition process months before the election is even held. 

Watch
Report
December 6, 2022

Designing a Government for the People

For this report, we interviewed dozens of customer experience leaders, as well as those who design and implement services at federal agencies. We also had conversations with customer experience experts from national research institutes and universities. Additionally, our work was informed by input from our quarterly customer experience roundtables and by leading commercial practices.

More

Report
October 7, 2019

Government for the People: Profiles on the customer experience

In collaboration with Accenture Federal Services, we released “Government for the People: Profiles on the Customer Experience” — a first-...

More

Report
October 6, 2020

Government for the People: Serving the Public in a New World

In collaboration with Accenture Federal Services, the Partnership publishes an annual “Government for the People” report which offered da...

More

Report
February 22, 2016

Government for the People: The Road to Customer-Centered Services

Government can change lives through great customer service. For example, millions of individuals attend college each year thanks to feder...

More