Back to All Staff Elizabeth Byers Associate Manager she/her Elizabeth Byers contributes to the Partnership’s portfolio of government effectiveness research, in particular projects on improving the customer experience with federal services. The daughter and granddaughter of public servants, she grew up with a deep respect for federal workers and their dedication to working on behalf of the public. Elizabeth’s favorite public servant is Carla Hayden, the first woman to be appointed Librarian of Congress and a strong advocate for open and equal access to public services. Tagged In Preparing for a future with artificial intelligence: The critical role of enterprise risk managers November 20, 2023 Read More Connecting the dots between the customer experience and trust in government July 31, 2023 Read More Key ingredients for a holistic customer experience February 21, 2023 Read More In the Public AI December 13, 2022 Read More