Lucy Cunningham partners with federal agencies to strengthen talent management capacity and results. She began her career as an Human Resources Generalist with the Department of Veterans Affairs at the Medical Center in Providence, RI. While there, she learned the full breadth of operational HR and recognized its true value — how it can effectively support the mission of the organization. Without the HR department, the Medical Center would be unable to provide Veterans with the care they deserve. Lucy has carried this understanding with her throughout her career: for an organization to function effectively, it must be supported by a fully functioning HR department. Lucy’s favorite public servant is Jimmy Carter, the signatory of the Civil Service Reform Act.