W. Scott Gould is CEO of Mountain Lake Associates, LLC, a technology enabled medical services firm that helps government providers and payers obtain the commercial services that are increasingly integral to their network healthcare systems by providing standardized and specialized networks of care. MLA improves quality and lowers the cost of medical care by designing standardized, integrated programs in an outpatient setting that are easier for patients with complicated or delicate conditions to use and that leverage technology and integrative health methods in addition to standard care to achieve better outcomes at lower cost.
Previously, Gould was EVP, Medical Affairs at CareFirst, Inc., BlueCross BlueShield, responsible for all aspects of provider contracting, network management, quality of care and care management initiatives including Patient Centered Medical Home (PCMH) Field Operations and the company’s Total Care and Cost Initiative (TCCI).
Gould was Deputy Secretary/Chief Operating Officer for the U.S. Department of Veterans Affairs where he was responsible for strategy, resources and management infrastructure that improved the operation of the largest direct health care system in U.S., a $60B benefit claims processing system and the largest cemetery system in the country.
Gould was a Vice President at IBM Global Business Services where he led the company’s Global Leadership Initiative for the U.S. public sector.
Gould also is a fellow of the National Academy of Public Administration and a Fellow at the Mossavar-Rahmani Center for Business and Government, John F. Kennedy School of Government, Harvard University. He is a board member of the Partnership for Public Service and an advisory board member of both Leidos and Amida Technologies. He is a former member of the Council on Government Transparency and Accountability and a former member of the Malcolm Baldrige National Quality Award Board of Overseers.
CAPT Gould is a 26-year veteran of the U.S. Navy Reserves.
He holds an AB degree from Cornell University, and MBA and Ed.D. degrees from the University of Rochester.