RELATED December 10, 2025 CX in 2030 and Contact Centers Project December 04, 2025 Communications Guide: Sharing the story of government’s impact November 17, 2025 The public is noticing the impact of the Trump administration’s cuts to the federal workforce and government programs Back to Reports From Data to Decisions II: Building an Analytics Culture October 17, 2012 The Partnership for Public Service and the IBM Center for The Business of Government released, “From Data to Decisions II: Building an Analytics Culture.” This second report on using information to measure and improve performance examines what it really takes to build analytics into an agency’s decision-making processes and culture. The report includes concrete steps for building a discipline approached to analytics and profiles of seven agencies using analytics to achieve better results. Download (411k)