Rebuilding Trust in Government America is experiencing a crisis in public trust of government. This lack of trust has serious implications for how the public interacts with our government and how federal agencies respond to the major challenges facing the country—both of which are critical to a healthy and vibrant democracy. At the Partnership, we work to solve this crisis by: Building the capacity of our government to better communicate with, deliver for and engage the public. Setting a public standard for trustworthy, accountable and transparent federal institutions. Improving the narrative around government and public servants for audiences across the country. Cultivating champions across sectors to break the cycle of negativity and misinformation about government. Watch our video analyzing public trust in government Building the Capacity of Federal Agencies Customer Experience Our robust customer experience portfolio includes research, events and training opportunities that provide federal agencies with strategies and insights to develop equitable services that meet diverse public needs. Learn more Public Affairs Roundtable In our Public Affairs Roundtable, senior federal communicators develop strategies to encourage storytelling across agencies, promote the important work of public servants, and change popular perceptions about the role and effectiveness of government. Contact Jordan LaPier to learn more. Contact Jordan Message for Trust Tip Sheet Read about the eight ways federal agencies can communicate more effectively to build greater trust in government. Read the tips Setting the Standard for Public Trust FEATURED Trust in Government Dashboard Our Trust in Government Dashboard features the results of our nationally representative surveys on public attitudes toward government beyond the politics of the day and elected leaders in Washington, D.C., highlighting how people view federal agencies, services and employees. Explore the dashboard Agency Performance Dashboard Our Agency Performance Dashboard offers a real-time snapshot of the operations, staffing and organizational health of 24 major federal agencies. Learn more Political Appointee Tracker A joint project with The Washington Post, our political appointee tracker provides the public with up-to-date information about the nomination and confirmation statuses of nominees for important federal leadership roles. View the tracker Improving the Narrative Around Government and Public Servants Samuel J. Heyman Service to America Medals® The Service to America Medals® seek to build trust in government and inspire more people to consider careers in public service by recognizing excellence in the federal workforce and spotlighting how public servants improve our lives. Learn more Public Service Recognition Week During the first week of May, the Partnership hosts events, plans programs and promotes resources to recognize those who serve our nation as federal, state, county, local and tribal government employees. Learn more ‘Profiles in Public Service’ Podcast Our “Profiles in Public Service” podcast shares compelling stories about public servants who make a difference in people’s lives, dispelling common myths about government and demonstrating its vital role in our democracy. Listen Five Stories of Public Service Subscribe to our newsletter for five stories that highlight the ways in which civil servants working in cities and towns across the country keep us safe, healthy and prosperous. Subscribe ‘Our Government, Explained’ Video Series Our video series helps people understand how our government works, the public servants who work there and all that they do to impact our daily lives. Learn what people think about the federal government Watch the whole series Cultivating Champions That Help Build Trust Federal Networks We convene public sector leaders, former federal officials and individuals from the private sector to share best practices, exchange ideas and develop new strategies that enable government to better serve the public. Learn more Trust Summit Our first annual trust summit convened leaders from government, philanthropy, higher education, entertainment, the media and other sectors to discuss public perceptions of government and how it can reconnect with the communities it serves. Learn more Research May 31, 2023 The State of Public Trust in Government 2023 April 25, 2023 Effective presidential transitions can earn the public’s trust December 06, 2022 Designing a Government for the People Collaborative Approaches to Federal Customer Experience August 02, 2022 Renewing Trust and Hope in Congress Toolkit June 15, 2022 Trustworthy: Increasing Civil Servants’ Trust at Work Increasing Civil Servants’ Trust at Work March 23, 2022 Trust in Government A Close Look at Public Perceptions of the Federal Government and Its Employees Videos Our Government Explained (in 3 Minutes or Less): What Does a Government Shutdown Mean For You? Our Government Explained (in 3 Minutes or Less): Trust in the Federal Government Perceptions of Government: Where We Are Now, Where We Go Next Our Government Explained (in 3 Minutes or Less): Who Is the Career Workforce? Our Government Explained (in 3 Minutes or Less): The Government Serving all of US Trust in Government: Public Perceptions of the Federal Government On the Blog March 06, 2024 Talking, taking credit and storytelling: How agencies can build trust with their workforce and the public January 24, 2024 Building trust in government: A data-driven imperative December 20, 2023 Young people could be the answer to our government’s trust problem December 07, 2023 The public says TV and movies do not accurately portray the federal government and civil servants November 28, 2023 Building trust in the federal government: Using social media to engage youth
