Public Service Leadership Institute eLearning Platform Quick Details Location Virtual Access to content based on individual courses Duration Self-paced learning Audience All public service leaders, HR professionals and employees in state, local and federal government For more information, contact: Jennifer Benbow at jbenbow@ourpublicservice.org or (202) 495-3339. For all other eLearning questions, contact: moodlesupport@ourpublicservice.org. FOR PUBLIC SERVICE EMPLOYEES Public Service Leadership Institute eLearning Platform Public servants face different challenges than those in the private-sector—working across changing administrations, balancing mission and policy priorities, and leading in an environment that requires building trust with both colleagues and the public. That’s why we created something different. The Partnership for Public Service now offers a suite of eLearning courses designed specifically for public servants in state, local and federal government. These courses deliver leadership and human capital management training for leaders in federal, state and local government. Whether you are managing a team, influencing without authority or building programs that continue across political administrations, our courses are designed for you. Our eLearning platform combines the Partnership’s more than two-decade history supporting public servants with practical content that includes best-in-class adult learning—and specifically online learning—methodologies. Current Course Offerings Managing Change in the Moment This asynchronous, self-paced course helps leaders understand how they and their teams experience rapid changes in the workplace. Learners will discover how to guide their teams through change, leading to increased buy-in and sustained performance. Explore this course From Strategy to Action: Unlocking Employee Engagement in the Public Sector This asynchronous, self-paced course equips public servants with the tools and strategies to drive meaningful engagement across government agencies. Whether you are leading culture change, managing team goals or contributing to local initiatives, this course helps turn big ideas into real impact. Explore this course Career Pivot Bootcamp for Federal Employees This free asynchronous, self-paced course equips learners with practical strategies and tools to navigate the job market and continue their commitment to public service—wherever their next steps lead. Learners will better understand how to craft an effective elevator pitch, build and maintain a professional network, write compelling resumes and cover letters, optimize their LinkedIn profile, and more. Explore this course Effective Practices for Intern Recruitment, Onboarding and Development This asynchronous, self-paced course equips government agency staff with the knowledge and tools to successfully recruit, onboard, supervise, and engage interns. Whether you’re building an intern program from the ground up, looking to enhance your current practices, or simply interested in creating a more impactful experience for your interns, this course is designed with you in mind. Explore this course More eLearning Courses coming soon! Effective Practices for Intern Recruitment, Onboarding and Development Leading with Your Values Public Sector Customer Experience Creating a Healthy Office Culture Building Trust Influencing Stakeholders If you have further questions, please see the FAQ section. FAQs Q: Who is eligible to apply? eLearning courses and certificates are designed for all public service leaders, HR professionals and employees in state, local and federal government. Offerings may be recommended for specific types of leaders (e.g., emerging, leader of projects, leader of leaders or leader of organizations). But other leaders may also sign up. Q: Am I eligible? Everyone is eligible to participate in our courses, whether you are a current or former government employee, aspiring to be a government employee, or interested in learning about the unique challenges and opportunities of government work. Q: How will I know if I have signed up for the course correctly? After purchasing a course, you will receive an automated message from our eLearning platform with a receipt and instructions on how to create an account. Q: Can I share course access? No. Sharing courses with others is prohibited. We ask users to keep their login credentials to themselves. (Terms of Use) Q: How much do courses cost? Prices depend on the approximate course duration, length of access to the platform and other factors. Single courses typically range from $85-$195, and certificate programs range from $585-$975. Q: Can I purchase a course on behalf of someone else? Yes, you can purchase a single course, or multiple “seats” for a single course or certificate program. Upon payment, you will be emailed a list of voucher codes that allow users to gain access to the course. Q: When is payment due? Payment is due before you create an account and start a course or program. In lieu of direct payment, potential users (or those purchasing multiple seats) can request an invoice for their organization to process. Following the confirmed payment from an invoice, an automated email confirming receipt, a voucher code and steps to create an account will be emailed. Please contact Jennifer Benbow at jbenbow@ourpublicservice.org or (202) 495-3339 to request an invoice. Q: What forms of payment do you accept for tuition payment? We accept the following forms of payment: Credit card (Visa, Mastercard or American Express) Purchase order or Standard Form 182 (SF-182) Automated Clearing House (ACH) transfer or check Q: For how long do I have access a this course? You have access to this course for 60 days after enrollment. You’ll retain access to all materials for 1 additional week after your 60 days have ended. Q: I am no longer able to complete a course, will I receive a refund? All eLearning course purchases are nonrefundable. Once a course has been purchased, no refunds will be issued. We understand that unexpected situations can arise. If you are facing an extenuating circumstance, please email us at moodlesupport@ourpublicservice.org, and we will review your situation on a case-by-case basis. Thank you for understanding. Q: Where will sessions take place? All courses are in Moodle, an online learning platform that hosts all the course materials, activities, and resources you will need. After you have purchased your course and set up your account, you will be able to access your course content, participate in discussion forums, complete course activities, and track your progress. Our course is organized into modules and every module has several lessons. The course is asynchronous. This means you can start and stop the course on your own time as long as you complete it before your access expires. Q: Can I take the course using any device? While you can use any device including laptop, desktop computer, phones, and tablets, we highly encourage the use of laptops or desktop for optimal user experience. We are working diligently to improve the mobile and app users experience. Q: Who should I contact if I have more questions about eLearning? Please review our Terms of Use for more information. If you have additional questions, please contact moodlesupport@ourpublicservice.org. 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