RELATED December 10, 2025 CX in 2030 and Contact Centers Project December 04, 2025 Communications Guide: Sharing the story of government’s impact November 17, 2025 The public is noticing the impact of the Trump administration’s cuts to the federal workforce and government programs Back to Reports Leaders Growing Leaders: Preparing the Next Generation of Public Service Executives May 15, 2000 One of the greatest challenges that human resource managers face is training public service leaders in the future. This report makes analyzes how leaders develop their skills and how current leaders are training the next generation. It also identifies the characteristics essential to a good leader. Download (445k)