RELATED February 22, 2024 Layered Leadership: Examining How Political Appointments Stack Up at Federal Agencies January 17, 2024 Max Stier's statement for the House Committee on Oversight and Accountability hearing "Toward an AI-Ready Workforce" January 12, 2024 Max Stier's public comments on OPM's "Recruitment and Relocation Incentive Waivers" proposed rule Back to Reports Getting to the Heart of the Matter: Engaging Employees to Improve the Work Experience March 13, 2018 Private-sector companies have made tremendous headway improving the employee experience by using human-centered design, a problem-solving approach that more actively involves the people who are affected by the problem. Since it’s worked in the private sector, we decided to put it to the test in government. Read all about agencies’ key takeaways in our latest issue brief. Download (163k)