RELATED July 10, 2024 Persistently Vacant: Critical federal leadership positions go unfilled for years June 27, 2024 Making the Federal Government an Employer of Choice for Early Career Professionals June 10, 2024 The State of Public Trust in Government 2024 Back to Reports A Prescription for Better Performance: Engaging Employees at VA Medical Centers March 21, 2019 How does employee engagement affect agency performance in the federal government? That’s what the Partnership for Public Service and Boston Consulting Group set out to understand in “A Prescription for Better Performance: Engaging Employees at VA Medical Centers.” We analyzed data over a three-year period from nearly 150 medical centers operated by the Department of Veterans Affairs, and found a strong correlation between employee engagement and higher patient satisfaction, better service and more talent retention. Download (335k)