Public Service Leadership Model Benchmark Quiz

Please rank yourself on how well you do the following. 1 is the lowest, 5 is the highest.

1.Seek and act on feedback for self-improvement

1

2

3

4

5

2.“Do the right thing even when no one is looking.”

1

2

3

4

5

3.Use setbacks and mistakes as opportunities for growth.

1

2

3

4

5

4.Build trust with colleagues and partners.

1

2

3

4

5

5.Create an environment where people of diverse backgrounds can succeed.

1

2

3

4

5

6.Seek to understand and be inclusive of other views when resolving conflict.

1

2

3

4

5

7.Articulate a clear vision and effectively convey it to others.

1

2

3

4

5

8.Identify and apply key improvements in processes, products and services to achieve outcomes.

1

2

3

4

5

9.Take calculated risks to get results.

1

2

3

4

5

10.Aware of my role in the larger system and savvy about operating within that system to get things done.

1

2

3

4

5

11.Listen to customers’ experiences with processes, products and services and make continual improvements accordingly.

1

2

3

4

5

12.Build mutual accountability with colleagues and partners.

1

2

3

4

5