1 Day: Recommended for all levels

Building Resilience

• Examine the concepts of resilience and growth mindset and their relevance to coping with change and setbacks
• Share individual and organizational best practices for building resilience and adopting a growth mindset
• Enable employees to build a culture of support to increase resilience as a team

2 Days: Recommended for GS-9 and above

Crucial Conversations

• Determine when crucial conversations are necessary and learn how to get “unstuck”
• Learn how to manage emotions to build better relationships and better outcomes for self, others, and the organization
• Cultivate active listening skills to ensure the other person feels heard
• Practice specific communication skills for a conversation you need to have and take away practical tools to bring back to the office

2 Days: Recommended for GS-12 and above

Driving Innovation

• Understand how innovation works in the federal context
• Know the attributes of innovative leaders, and how to assess yourself and others
• Apply a set of tools to specific innovation efforts in your office
• Apply assessment and measurement approaches to innovation efforts

1 Day: Recommended for all supervisors

Leading in a Hybrid Work Environment

• Create a shared understanding of the hybrid work environment and the impact on employees
• Explore strategies for overcoming challenges exacerbated in the world of hybrid work
• Examine best practices for successfully leading in the hybrid environment including the utilization of technology

2 Days: Recommended for GS-9 to GS-12

Leading From Your Level

• Discover how self-awareness and emotional intelligence can improve interpersonal relationships
• Discuss and practice communication models for coordinating work and leading peers and volunteers
• Generate your own framework for navigating your agency, including developing a stronger relationship with your manager
• Learn ways to plan and manage your career
• Discuss resilience and ways for managing stress

1 Day: Recommended for GS-12 to GS-14

Managing Change

• Understand the factors that cause resistance to change and how to address them
• Learn the fundamentals of a change management framework, and how to apply it to changes on your team
• Identify ways to overcome team inertia, and address individual resistors that impact team dynamics

1 Day: Recommended for all supervisors

Managing Performance

• Diagnose factors contributing to high and low performance
• Develop and use tools for improving poor performance
• Effectively deploy appropriate strategies for managing varying levels of performance (both high and low performers) and increasing future performance

1 Day: GS-12 and above

Raising Your Emotional Intelligence

• Turn self-awareness into more effective actions
• Understand the impact of poor emotional intelligence (EQ), including overdone strengths
• Strengthen the ability to handle stress productively
• Apply EQ principles to contribute to better team performance

Part 1

• Utilize core DEIA frameworks to describe social identity differences more effectively and gain insight on how to improve one’s ability to embrace those differences
• Align with colleagues on the purpose and importance of each component of DEIA with emphasis on differentiating between equity and equality in the workplace
• Examine how workplace norms may inhibit authenticity and discover ways to empower colleagues to be their true selves

Part 2
Staff

• Elevate awareness of common microaggressions and discover techniques to minimize occurrence
• Discuss the importance of belonging in the workplace and identify actionable ways to support the inclusion of colleagues
• Discover how to position yourself to be a true ally by better understanding components of allyship

Managers/Supervisors

• Identify gaps in team’s psychological safety and strategize sustainable ways to cultivate an inclusive and transparent culture
• Build upon common inequities discussion from Part 1 to develop effective strategies to mitigate implicit biases in daily decisions
• Adjust current coaching habits to better develop and motivate a diverse team from varying backgrounds, experiences, and motivations

Part 3
Staff

• Examine ways in which our perspectives are shaped by life experiences and strategize approaches to speak up about problematic behaviors and speech

Managers/Supervisors

• Collaborate as a collective management team to better cultivate psychological safety, plus coaching on handling tough DEIA-related conversations

Part 4
Staff

• Synthesize concepts and discussions to clearly define an anti-oppressionist culture and the collective responsibility of all employees, not just leaders and managers

Managers/Supervisors

• Utilize research to better understand how to integrate equity into customer experience that is strengthened by an anti-oppressionist culture

99% of participants found our facilitators to be highly effective

98% of participants would recommend our seminars