Engagement Services

We offer several types of services to help agencies engage their employees more effectively:

Federal Employee Viewpoint Survey and qualitative data analysis

The annual Federal Employee Viewpoint Survey provides agencies with a wealth of knowledge about their employees’ concerns. However, the survey doesn’t offer solutions for addressing these concerns.

We have studied and analyzed the Federal Employee Viewpoint Survey for years as part of our Best Places to Work in the Federal Government® rankings, helping agencies identify themes and trends that exist in their data. We also examine the unique experiences of employees based on occupations, GS-levels and lengths of employment to better address their specific issues.

To fully illustrate employee challenges, our team has also worked with a diverse array of agencies to gather qualitative data through focus groups, pulse surveys and individual interviews. We will work with your team to identify the appropriate number of discussions, participants, themes and processes to ensure employees feel comfortable to speak freely and anonymously.

Developing leadership priorities

Each year, our Best Places to Work rankings indicate that leadership is a critical driver of employee engagement. Leaders play an essential role in identifying and designing organizationwide plans to address persistent engagement issues.

Our team convenes agency leaders for retreats and workshops that aim to support this work. We use quantitative and qualitative data to facilitate conversations that drive teams to action and work with leaders to establish norms and accountability mechanisms that ensure their plans are implemented. Session length and frequency can be adjusted to meet the needs of your team.

Creating action plans

Our team convenes a combination of leaders, supervisors and employees to create action plans for team- or office-specific goals.

These workshops build off leadership priorities while also allowing individual units the flexibility to address challenges they identify at their level. Our workshops use the Federal Employee Viewpoint Survey and qualitative data to help participants identify priorities they plan to address throughout the year in conjunction with leadership. Participants uncover the root causes of their challenges, create clear outcomes they hope to achieve and brainstorm key initiatives to integrate into their action plans.

Consulting and implementation

Agencies need to establish a strong infrastructure to implement their plans, communicate their initiatives internally and evaluate successes. The Partnership is available to support these efforts.

Our services include:

• Providing feedback on action plans before they get implemented.
• Creating an internal communications plan.
• Administering and analyzing pulse surveys.
• Conducting program evaluation.

Additionally, we create cohorts of employees called Engagement Ambassadors to carry out these tasks over the long term. These individuals are essential to ensure that each team implements their action plans and manages change in a way that guarantees sustainable success—long after our services end.