To understand how agencies are mobilizing cloud computing for public service, the Partnership, in collaboration with the IBM Center for The Business of Government, hosted a series of events in 2022 featuring federal IT leaders. Over the course of three webinars, we heard from the Census Bureau; the departments of Agriculture, Defense and Veterans Affairs; the Federal Emergency Management Agency; the Government Accountability Office; the National Institutes of Health; the National Oceanic and Atmospheric Administration; and the Office of Personnel Management.

Different agencies and levels of government have widely varying experience with using artificial intelligence in public service delivery. Whatever their level of experience, public sector organizations must put responsible AI principles at the center of their decision-making around AI. In this report the Partnership for Public Service and Microsoft offer recommendations of questions and considerations non-technical leaders should address at each stage of the process, from their first contemplation of AI to its routine use in service delivery.

This report features case studies detailing how three agencies have successfully created a data infrastructure and used that data to drive lasting change on the three PMA priorities.

Our latest issue brief examines the results of our Federal Data and Digital Maturity Index, a new survey launched in collaboration with Boston Consulting Group designed to help agencies meet federal data assessment requirements.

The Partnership for Public Service and Deloitte explore how agencies can use enterprise risk management, or ERM, to better assess, monitor and make decisions about cybersecurity risks.

The Cybersecurity Talent Initiative places students and recent graduates in cybersecurity-related positions at a federal agency for two years. Before the end of their service, participants are invited to apply for full-time positions with the program’s private sector partners. Professional development, a mentorship program and technical training is also offered.

The Future Leaders in Public Service Internship Program places students into paid internships and develops a diverse pool of young talent for different federal agencies. Candidates interested in several career tracks—including information technology, science, engineering and math—are encouraged to apply.

The Mission Support Leadership Program prepares GS-12 to GS-14 federal employees in acquisitions, financial management, human resources and information technology to become more effective leaders by focusing on the core tenets of the Partnership’s Public Service Leadership Model. Participants develop strategies to make an impact at their agencies, develop key leadership attributes and enhance their networking skills.