Contact Jordan LaPier Director (202) 495-3320 jlapier@ourpublicservice.org 3 agencies praised for making customer experience a top priority October 30, 2018 The Trump administration has recently placed what’s come to be known as customer experience high on its priority list. A report from the Partnership for Public Service and Accenture detailed ways several agencies have successfully overhauled their business processes to better optimize customer service. But there is still work to do.
