RELATED May 31, 2023 The State of Public Trust in Government 2023 May 17, 2023 The Good Government Connection: Linking the Employee and Customer Experiences April 25, 2023 Effective presidential transitions can earn the public’s trust Back to Reports Bright Spots: Federal Success Stories from the COVID-19 Pandemic By Zoë Brouns February 21, 2021 Amid a global pandemic, federal agencies have continued to deliver critical services to the American public. For a deeper look at how our government has forged innovative solutions to address the COVID-19 crisis, read our “bright spots” case studies. Does your agency have a “bright spot” story? Share it with us here! Download (591k)