RELATED January 20, 2026 A Government in Chaos: Trump's first year back in office January 15, 2026 How Congress Should Shape AI Implementation in Federal Agencies December 10, 2025 CX in 2030 and Contact Centers Project Back to Reports Federal CAO Roadmap April 18, 2013 Federal Chief Administrative Officers (CAOs) are tasked with “providing strategic business advice and stewardship of taxpayer dollars.” The Partnership for Public Service and ASI developed a roadmap that serves as an introduction to the roles and challenges of Federal CAOs. Download (103k)