RELATED January 15, 2026 How Congress Should Shape AI Implementation in Federal Agencies December 10, 2025 CX in 2030 and Contact Centers Project December 04, 2025 Communications Guide: Sharing the story of government’s impact Back to Reports How Congress Should Shape AI Implementation in Federal Agencies January 13, 2026 To help agencies achieve responsible AI implementation, Congress must take action to strengthen federal workforce management, support technical talent pipelines, modernize government technology systems, and enhance its own information-gathering capabilities. Download (529k)