RELATED March 10, 2026 Partnership for Public Service's public comments on OPM's "Reduction in Force Appeals" proposed rule March 06, 2026 Partnership for Public Service’s public comments on OPM’s “Suitability Action Appeals” proposed rule February 13, 2026 Partnership for Public Service’s public comments on OPM’s “Ensuring Consistent and Rigorous Standards for Senior Executive Service Candidate Development Programs” proposed rule Back to Reports Max Stier’s Letter for the Senate Homeland Security and Governmental Affairs Committee Hearing on CX and AI, “Harnessing AI to Improve Government Services and Customer Experience” January 10, 2024 On January 10, 2024, the Partnership’s President and CEO Max Stier submitted a letter for the record in connection with the Senate Homeland Security and Governmental Affairs Committee’s hearing “Harnessing AI to Improve Government Services and Customer Experience. Download (249k)