RELATED December 04, 2025 Communications Guide: Sharing the story of government’s impact November 17, 2025 The public is noticing the impact of the Trump administration’s cuts to the federal workforce and government programs November 03, 2025 Partnership for Public Service's submission to request for information on “Regulatory Reform on Artificial Intelligence” Back to Reports Max Stier’s Letter for the Senate Homeland Security and Governmental Affairs Committee Hearing on CX and AI, “Harnessing AI to Improve Government Services and Customer Experience” January 10, 2024 On January 10, 2024, the Partnership’s President and CEO Max Stier submitted a letter for the record in connection with the Senate Homeland Security and Governmental Affairs Committee’s hearing “Harnessing AI to Improve Government Services and Customer Experience. Download (249k)