RELATED August 29, 2024 Focus on the Front Line or Fall Behind: A Fresh Look at Federal Employee Engagement August 22, 2024 Carrying the Baton: Recommendations for Presidential Transition Teams on Planning for Ongoing Major Investments August 14, 2024 The Partnership for Public Service’s Vision for a Better Government Back to Reports Max Stier’s Letter for the Senate Homeland Security and Governmental Affairs Committee Hearing on CX and AI, “Harnessing AI to Improve Government Services and Customer Experience” January 10, 2024 On January 10, 2024, the Partnership’s President and CEO Max Stier submitted a letter for the record in connection with the Senate Homeland Security and Governmental Affairs Committee’s hearing “Harnessing AI to Improve Government Services and Customer Experience. Download (249k)