RELATED December 04, 2024 Understanding Committee and Floor Delays During The Senate Confirmation Process: A Closer Look at Biden Administration Nominations October 22, 2024 Exploring Performance October 17, 2024 Framework of Implementation Excellence Back to Reports Max Stier’s Letter for the Senate Homeland Security and Governmental Affairs Committee Hearing on CX and AI, “Harnessing AI to Improve Government Services and Customer Experience” January 10, 2024 On January 10, 2024, the Partnership’s President and CEO Max Stier submitted a letter for the record in connection with the Senate Homeland Security and Governmental Affairs Committee’s hearing “Harnessing AI to Improve Government Services and Customer Experience. Download (249k)