RELATED February 20, 2025 Federal Agencies in Focus: Department of the Interior February 20, 2025 Federal Agencies in Focus: Department of Agriculture February 11, 2025 Federal Agencies in Focus: Department of State Back to Reports Max Stier’s Letter for the Senate Homeland Security and Governmental Affairs Committee Hearing on CX and AI, “Harnessing AI to Improve Government Services and Customer Experience” January 10, 2024 On January 10, 2024, the Partnership’s President and CEO Max Stier submitted a letter for the record in connection with the Senate Homeland Security and Governmental Affairs Committee’s hearing “Harnessing AI to Improve Government Services and Customer Experience. Download (249k)