RELATED April 24, 2025 New Partnership for Public Service polling shows majority of the American public concerned about cuts to the federal workforce and government services April 23, 2025 Ready, Set…Wait: Nominee Experiences through the Senate Confirmation Process March 27, 2025 Max Stier’s statement for the Senate Committee on Veterans’ Affairs hearing on "VA Accountability and Transparency" Back to Reports Mission Possible: How chief operating officers can make government more effective June 1, 2017 The Trump administration has prioritized improving the management of government. Chief operating officers, the senior officials most accountable for agency results, will have a big job ahead of them in implementing the president’s management changes. Their efforts will make or break the ability of agencies, and the government as a whole, to achieve the administration’s goal. They will need to work together on this, using their collective resources, experiences, insights and abilities. Our report is a blueprint for COOs to help them make our government more responsive, effective and accountable to the American people. This is the second time the Partnership for Public Service and Booz Allen Hamilton have written about COOs and the crucial role they play in bridging the policy and program sides of their agencies to work toward a common goal. Download (235k)