RELATED January 20, 2026 A Government in Chaos: Trump's first year back in office January 15, 2026 How Congress Should Shape AI Implementation in Federal Agencies December 10, 2025 CX in 2030 and Contact Centers Project Back to Reports Partnership for Public Service 2016 Annual Report June 1, 2017 America deserves a great government’”efficient, innovative and responsive to the needs of its citizens. Check out our 2016 annual report and see how, with the help of our partners, the Partnership is making that possible. Download (2m)