RELATED December 10, 2025 CX in 2030 and Contact Centers Project December 04, 2025 Communications Guide: Sharing the story of government’s impact November 17, 2025 The public is noticing the impact of the Trump administration’s cuts to the federal workforce and government programs Back to Reports Roadmap for Renewing Our Federal Government: First 100 Days Checklist October 13, 2020 A pandemic. Economic turmoil. Racial injustice. Threats to national security. The nation’s future and our democracy depend on our ability to solve these challenges, and the federal government is the most powerful tool we have to drive change. Yet, years of neglect, diminished capacity and leadership shortcomings have taken a heavy toll on the government’s ability to serve the public effectively. In order to fulfill its promise, the government must do things differently. To meet America’s current and future needs, we must rebuild and revitalize our nation’s most important democratic institution. To that end, we propose that the next president and his administration focus on these actions in the first 100 days to begin laying the groundwork for renewing our federal government. Download (114k)